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FAQ

Commonly Asked Questions?

We know a website can't answer all of your questions, so here are some answers to some that are commonly asked.

 

Q: Are your products manufactured in Canada?

A: Yes, all of our products are assembled in Canada at our Red Deer, AB manufacturing facility. We work with a variety of different suppliers globally to ensure that we can provide you with the latest technologies at the best available value.

Q: Are your disinfectants Health Canada approved?

A: Yes both HypoWipes and HypoDisinfect have been approved by Health Canada for use in hospitals, daycares, institutions and restaurants. It is no-rinse, non alcohol, does not stain and very safe to work with.

Q: How Do You Ship?

A: We are an on the ground manufacture for North America. Meaning we mostly ship via ground whether that be via rail or truck. We will work with you to find the best rates, and quickest handling to ensure you receive product promptly and efficiently.

Q: Do you provide wholesale products for your HypoProducts? How do I sign up?

A: We offer volumetric discounts for all companies looking to purchase our Hypo products. If you would like to become a distributor and receive wholesale pricing please fill out the contact form and register. A member of our team will promptly answer your request.

Q: What is the difference between private label and co-packaging?

A: Co-packing refers to a customer’s proprietary formulation, which HypoIndustries produces under a contractual agreement. The customer retains all rights to, and ownership of the proprietary formula. In fact, as part of the process, HypoIndustries signs a non-disclosure agreement forbidding us to produce or share the customer’s formulation without prior approval. In this process, the customer is given the option to source his ingredients and prepay for them or request us to do so. We will charge a co-packing fee which will vary from project to project.

Private labeling refers to manufacturing a product of its own formulation, and then packaging it under the customer’s private label. In some cases HypoIndustries may develop a private label formula exclusively for a customer or adjust a current formula to suit the customers’ needs. In either case, under a private label agreement, we retains ownership on the formula, sources & procures the ingredients and then produces the product.

Q: How long does it take to develop my own private label product or have you co-package our products?

A: Depending on the product it could take anywhere between 2 weeks to 6 months. The longer times are generally associated with regulatory compliance if you are starting from scratch.

Q: What methods of payment do you offer?

A: We offer almost all the available online methods of payment and as well will accept bank and or e-transfers. It is important that all of your transactions are secure and have partnered with the most reputable companies available to ensure your purchases are safe.

Q: How Do I Buy Bulk HOCl?

A: Every customer has different requirements, please fill out the contact us form and a member of our sales team will be in touch with you shortly to discuss pricing.